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Resources

Warranty Policy

CIS Stands Behind Our Products

All products purchased or serviced by CIS comes with a standard 90-day warranty unless otherwise stated. The following table shows the standard warranty offered for our most popular products. Extended warranties are also available for purchase.

Extended Warranty - Count on Our Quality

In addition, CIS is now proud to offer a one-year extended warranty on our most popular product lines and services. This warranty allows us to close the gap between refurbished and new equipment, while continuing to offer our customers the best value on high quality respiratory equipment. The extended warranty is available only at the time of equipment purchase.

Extended Warranty Pricing
Item
Standard Warranty
Extended Warranty
Total Warranty
Extended Warranty Price
CPAPs
90 Days
12 Months
15 Months
$15.00
BIPAPS (Excludes ST/SV)
90 Days
12 Months
15 Months
$30.00
BIPAP ST/ASV/AVAP
90 Days
12 Months
15 Months
$75.00
Pulse Oximeters (excludes obsolete)
90 Days
12 Months
15 Months
$30.00
5 Liter Concentrators
12 Months
12 Months
24 Months
$30.00
10 Liter Concentrators
12 Months
12 Months
24 Months
$55.00
Portable Concentrators
12 Months
12 Months
24 Months
$100.00
Ventilators
90 Days
12 Months
15 Months
$300.00
HomeFill Compressors
90 Days
12 Months
15 Months
$60.00
Liquid Oxygen Portable Units (Excludes Caire Strollers)
120 Days
12 Months
16 Months
$25.00
Liquid Oxygen Stationary Units
120 Days
(36-month vacuum warranty)
12 Months
16 Months
$85.00
Humidifiers
90 Days
12 Months
15Months
$20.00
Integrated Valves – O2Go All-in-One
90 Days
12 Months
15 Months
$10.00
Apnea Monitors
90 Days
12 Months
15 Months
$100.00
Cough Assists
90 Days
12 Months
15 Months
$100.00
Liquid Oxygen Service (Revacs)
36 Months
12 Months
48 Months
$15.00
5-Liter Concentrator Service
12 Months
12 Months
24 Months
$30.00
10-Liter Concentrator Service
12 Months
12 Months
24 Months
$55.00